SurveySensum

JULY 14, 2020

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Bold360

NOVEMBER 21, 2016

Instead, this evolutionary process deepens customer relationships, which, in turn, can create organic growth. From small to large businesses, across all industries, developing a culture of customer-centricity provides a competitive advantage. She works as the Head of the Customer Care for Topvisor.

Customer Experience 40

Customer Experience Omni-Channel Social Media Self Service 40

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

Software 40

Software Customer Experience Company CRM 40