Competitive Advantage, Contact Center Workflow and Customer relationships

The Talkdesk Advantage: Smart Contact Centers Allow Companies to be Proactive

Talkdesk

OCTOBER 24, 2017

Talkdesk is loaded with smart contact center tools that let you adapt to your customer needs in real time and improve customer relationships. These new integrations and solutions require outside-the-box thinking to integrate into your smart contact center workflow.

Contact Center

Contact Center Company Contact Center Workflow Contact Center Software

Hyper Efficiency: The Next Frontier in Contact Center Operations Management

NobelBiz

APRIL 18, 2023

Average Handle Time (AHT) The average call handling time (AHT) is frequently used to determine individual agents’ effectiveness and the performance of the customer service organization as a whole. It may be a valuable tool for establishing standards against which the customer relationship center can push its customer service goals.

Contact Center

Contact Center Call Center Management Gamification

Customer Experience Update

The Talkdesk Advantage: Smart Contact Centers Allow Companies to be Proactive

Hyper Efficiency: The Next Frontier in Contact Center Operations Management

Webinars

Stay Connected