Simple Lessons From Great Clips’ Success
Experience Matters
NOVEMBER 20, 2014
Supercuts, by comparison, has 2,300 locations. They simplified their brand measures from 33 columns down to 5 measures that now all fit on one page. He actually said that only two measures are really important, what he calls 30/30: 30% of stylist hours occur during weekends and 30% of new customers come back.
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