5 Top Customer Service Articles For the Week of November 21, 2016
ShepHyken
NOVEMBER 21, 2016
Well, have you ever tried to be your own customer? My Comment: Have you ever tried mystery shopping your own company? But, we don’t live in a perfect world – and sometimes that experience will be a revelation of flaws with the CX and opportunities to improve customer experience. For information contact or www.hyken.com.
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