Top 30 Customer Service Books Every Team Needs to Read
Comm100
SEPTEMBER 22, 2016
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss. This book will show you how to launch a proven framework through customer experience expert, Jeanne Bliss’s, five-competency model. Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.
Let's personalize your content