ShepHyken

FEBRUARY 28, 2023

Be Consistent – When customers use the word always before they describe something positive about their experience, such as, “They are always helpful,” you know you’re delivering a consistent and predictable experience that increases trust and gets customers to come back.  Provide Excellent Customer Service – This is the perfect one to end on.

Chief Customer Officer 123

Chief Customer Officer Effort Score Policies Customer Service Training 123

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130