Chief Customer Officer, Customer Base, Customer Change and Feedback

The four CX pillars that every Customer Success leader should know with ChurnZero Chief Customer Officer Abby Hammer

ChurnZero

MAY 13, 2022

When’s the right time to add Customer Success operations? How do you make product and Customer Success work better together? What’s the most effective way to gather customer feedback? Tackling these questions is tough for even the most seasoned Customer Success leader. It could be a customer. We want it.

Chief Customer Officer

Chief Customer Officer Customer Success Handbook Feedback

Learning to Adapt in an Ever Changing Market With Nate Brown

Kustomer

SEPTEMBER 3, 2020

Depending on the problem or the customer, they could communicate their issues through a variety of channels in a variety of different points of the journey. The customer is always going to give feedback and voice their opinions of their customer experience, whether through company channels or on their own. Is that right?

Marketing

Marketing Customer Journeys Effort Score Metrics

Customer Experience Update

The four CX pillars that every Customer Success leader should know with ChurnZero Chief Customer Officer Abby Hammer

Learning to Adapt in an Ever Changing Market With Nate Brown

Webinars

Stay Connected