Comm100

JANUARY 21, 2020

Leads who wound up on your website thanks to SEO often use live chat as their first digital touchpoint, especially if the live chat button is readily available. Recommended for you: Top 10 Live Chat Benefits You Have to Know. This post is the second of two that are based on our Omnichannel white paper. White Paper.

Customer Journeys 100

Customer Journeys Social Media B2C Omni-Channel 100

Comm100

JANUARY 21, 2020

Leads who wound up on your website thanks to SEO often use live chat as their first digital touchpoint, especially if the live chat button is readily available. Recommended for you: Top 10 Live Chat Benefits You Have to Know. This post is the second of two that are based on our Omnichannel white paper.

Customer Journeys 209

Customer Journeys Social Media B2C Omni-Channel 209

ShepHyken

MARCH 31, 2018

For example, a company could share relevant research or a white paper; a hardware store can create how-to videos on the most common household repairs and projects; a restaurant can share a popular recipe or even hold a recipe contest and invite customers to participate. It doesn’t have to be expensive.

Social Media 87

Social Media Self Service Customer Service Marketing 87