Remove Chatbots Remove Hospitality Remove Poor Customer Service Remove Wait Times
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3 Ways Conversational AI can help your Customers in an Urgent Travel Situation

Interactions

Long wait times. It’s during these urgent travel situations when I need customer care to perform at it’s best, and it’s often when it fails the most. And when is comes to making direct contact with a travel and hospitality company, phone is still the preferred method. Self-Service is essential.

Travel 61
article thumbnail

3 Ways Conversational AI can help your Customers in an Urgent Travel Situation

Interactions

Long wait times. It’s during these urgent travel situations when I need customer care to perform at it’s best, and it’s often when it fails the most. And when is comes to making direct contact with a travel and hospitality company, phone is still the preferred method. Self-Service is essential.

Travel 48