Customer Attrition: Essential Guide to Understand, Measure, and Prevent It
SmartKarrot
OCTOBER 16, 2020
When you are hit by attrition, you will surely see a drop in return on investment (ROI) and revenue. Use highly personalized chats and frequent your interactions with them. Enabling emotionally intelligent chatbots can help you carry a conversation almost like an actual human. Poor Revenue and ROI.
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