Chatbots Guest Experience Social Media Wait Times 
InMoment XI
JANUARY 17, 2024
In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. What is Guest Experience? A positive guest experience involves going beyond basic customer service. Guest experiences impact reputation.
Comm100
AUGUST 23, 2018
What this means is big news for business: More people across the globe are now using messaging apps over social media. Chatbots Automate Exceptional Experiences. Recommended for you: It’s All About The $$$ – How Much Money Can Chatbots Actually Save You? billion monthly users worldwide. Source: Business Insider.
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