CEM Customer Experience Management Interaction Lifetime Customer 
Customer Enthusiast
NOVEMBER 26, 2017
Customer experience (CX) is the product of any interaction between an organization and a customer. Customer experience management (CEM) is the art and science of coaxing lifetime customer loyalty from daily transactions. Don’t settle for ordinary. Choose extraordinary.
SmartKarrot
JULY 26, 2021
This article attempts to answer some of the most frequently asked questions on customer experience. What is customer experience? Customer experience (CX) refers to the impressions that your customers have on your business. What are the top customer experience challenges?
Beyond Philosophy
DECEMBER 23, 2015
And, where there is a CCO in place and working with other C-suite executives, the authority and scope associated with the position has direct influence over corporate customer experience priorities and application of resources. They are; Customer Experience and Value Optimization.
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