Call Sentiment: How to Use ChatGPT LLM Solutions for Assessing Client / Customer Sentiment
SmartKarrot
MAY 2, 2023
It involves the use of NLP and Machine Learning algorithms to identify sentiment patterns, evaluate the tone of voice, and extract actionable insights from unstructured data sources such as call recordings or chat logs. The goal is to provide valuable insights that can help businesses improve customer satisfaction levels.
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