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Breaking Adoption Inertia: How to Get Teams to Stick with New Software

ChurnZero

For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. Because as they say, the only constant in life is change. On a more tactical level, make it a priority to maintain your learning resources such as knowledge bases, how-tos, FAQ’s, and hot tips. Plan accordingly.

article thumbnail

Breaking adoption inertia: How to get teams to stick with new software

ChurnZero

For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. Because as they say, the only constant in life is change. On a more tactical level, make it a priority to maintain your learning resources such as knowledge bases, how-tos, FAQ’s, and hot tips. Plan accordingly.