Call Recording Contact Center Customer Satisfaction Lifetime Customer 
Avaya
JUNE 18, 2018
Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Enhance Your Quality Assurance Program.
Kustomer
JANUARY 14, 2021
Simply aligning the company with its beliefs and making sure that each department is on the same page when it comes to the customer service standard, is sure to bring about customer satisfaction. Yeah, so I grew up in the outsource contact center space. So with that, Ed, thanks for joining. How are you, man?
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