Call Flow, Customer Success, Customers and Innovation

Three reasons why a managed service is the best route for your Conversational AI implementation

Interactions

JULY 8, 2021

Today many brands are looking to improve customer experience and accelerate digital transformation by implementing Conversational AI applications–especially to support self-service in the area of customer care. And for many businesses using internal resources, keeping innovation in-house, and driving costs down are major factors.

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Management Self Service Call Flow Customer Care

The Company that Hacks Together: June 2016 Hackathon

Talkdesk

JUNE 24, 2016

We are company that believes in constantly motivating our team to dream up the next big innovation. Hacks were judged by our Scott Allison, Director of Customer Support, Blaire Fernandez, Director of Customer Success, and João Quitério, Engineering Manager. This hack gives our team a real-time view into live calls.

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Company Contact Center Software Call Flow Guidelines

Customer Experience Update

Three reasons why a managed service is the best route for your Conversational AI implementation

The Company that Hacks Together: June 2016 Hackathon

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