ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. How CRM integrations strengthen your call center. What does CRM integration usually look like, and how can it be implemented in call centers ? ViiBE Blog.

CRM 52

CRM Call Center e-support Social Media 52

Magellan Solutions

JULY 27, 2021

Navigating the future with multilingual call center services. Technology makes this possible. . The human element cannot be replaced by technology yet. This can be avoided with the support of reputed multilingual call center companies. Non-English-speaking customers constitute about 54.1%

Call Center 52

Call Center Tourism Virtual Call Center Transportation 52

ViiBE Blog

JANUARY 22, 2021

This week, ViiBE co-founder and CEO Marc Prempain was pleased to participate in a live Q&A with Zendesk Startup Centra l where he discussed how ViiBE’s web technology has revolutionized remote assistance, and where industry trends are leading this technology. No more call redirection, no more operational pauses.

Self Service 52

Self Service Virtual Call Center Video Call Center 52