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How to Better Understand Your Customer With Ed Porter

Kustomer

First met at a conference, maybe six years ago. He’ll probably double click on that in just a second, but played in the call center space, knows customer service, dove into the sales space, really helped engineer and transform an inside sales team. Yeah, so I grew up in the outsource contact center space.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Irit Eizips is Chief Customer Officer and CEO at CSM Practice, a global customer success management consulting firm that specializes in the design and implementation of best of breed scalable customer success programs using an optimal combination of strategy, playbooks, and technology. LinkedIn : [link]. Website : [link].