Call Center Call Center Solutions Contact Center Customer Focused 
CX Accelerator
JULY 1, 2020
However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. One company asked their customer service employees to connect to VPN and haul their desktop computers home with them. Two specific examples come to mind.
CX Accelerator
JULY 1, 2020
However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. One company asked their customer service employees to connect to VPN and haul their desktop computers home with them. Two specific examples come to mind.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ViiBE Blog
APRIL 26, 2021
This article will go over six tips to help you improve IT support and turn frustrated customers into satisfied ones. Train your employees for customer satisfaction. Customer satisfaction should be the number one goal of your contact center. This will help you keep track of recurring problems in real-time.
VDS
JULY 20, 2020
However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner. One company asked their customer service employees to connect to the VPN and haul their desktop computers home with them. Two specific examples come to mind.
Expert insights. Personalized for you.
266 
Let's personalize your content