TechSee
NOVEMBER 27, 2018
AR has emerged as an innovative tool that allows enterprises an almost unlimited opportunity to interact with consumers on their mobile devices. Contact Centers. AR creates new digital experiences that transform the customer journey into a connected and immersive visual interactive experience.
TechSee
AUGUST 28, 2018
AI technologies have successfully transformed customer care, using smart automation to provide win-win solutions for both customers and agents. For example, agents can streamline insurance claims, and provide interactive real-time guidance on filling out claim documentation and resolving billing issues. Agent Assistance for efficiency.
TechSee
JANUARY 18, 2018
In fact, 28% of consumers already prefer self-installation help via interactive conversational virtual assistance through tools such as Alexa, Siri, and chatbots. More information on this recent survey, as well as a related infographic , can be found here.
Expert insights. Personalized for you.
84 
Let's personalize your content