Call Center Solutions, Chatbots, Infographics and Interaction

AI bringing efficiency, convenience and better decision-making to Customer Service

TechSee

AUGUST 28, 2018

AI technologies have successfully transformed customer care, using smart automation to provide win-win solutions for both customers and agents. For example, agents can streamline insurance claims, and provide interactive real-time guidance on filling out claim documentation and resolving billing issues. Agent Assistance for efficiency.

Self Service

Self Service Customer Service Infographics Contact Center

Rather face a dentist’s drill than hold for customer service? You’re in good company.

TechSee

JANUARY 18, 2018

In fact, 28% of consumers already prefer self-installation help via interactive conversational virtual assistance through tools such as Alexa, Siri, and chatbots. More information on this recent survey, as well as a related infographic , can be found here.

Self Service

Self Service Customer Service Company Infographics

Customer Experience Update

AI bringing efficiency, convenience and better decision-making to Customer Service

Rather face a dentist’s drill than hold for customer service? You’re in good company.

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