Remove Call Center Solutions Remove Infographics Remove Interaction Remove Self Service
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Infographic – AR in Customer Service

TechSee

AR has emerged as an innovative tool that allows enterprises an almost unlimited opportunity to interact with consumers on their mobile devices. This has proven to be especially beneficial in the areas of field service, contact centers and self-service. . Field service. Self Service.

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AI bringing efficiency, convenience and better decision-making to Customer Service

TechSee

AI technologies have successfully transformed customer care, using smart automation to provide win-win solutions for both customers and agents. For example, agents can streamline insurance claims, and provide interactive real-time guidance on filling out claim documentation and resolving billing issues. Agent Assistance for efficiency.

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Rather face a dentist’s drill than hold for customer service? You’re in good company.

TechSee

To gauge consumer sentiment about self-installation, a comprehensive survey was conducted to learn more about consumer experiences and preferences when installing new home electronic devices. 75% chose self-service as the preferred method of device installation.