Magellan Solutions

NOVEMBER 15, 2023

Have you ever thought about how a business would thrive without customer service ? However, as a business owner, are you willing to give up this crucial aspect, especially since studies show that around 54% of your customers may stop doing business due to poor customer service? Keep reading!

Call Center 52

Call Center Call Center Solutions Poor Customer Service Social Media 52

Magellan Solutions

APRIL 24, 2021

Is it the company size or years of service? Data leakage can have a devastating effect on the financial and reputation of an organization. A leaked personal data might contain the social security numbers to banking information of the patient. Steep decline in service quality. Steep decline in service quality.

Healthcare 52

Healthcare Call Center Insurance Banking 52

Magellan Solutions

JULY 2, 2021

Having difficulties choosing the perfect service provider? This Answering Service Comparison will answer all of your questions. Scanning through a plethora of answering services can be time consuming. . Content: Top 30 Answering Service Providers. Efficiency of Price per Call. Top 30 Answering Service Providers.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

TechSee

FEBRUARY 5, 2018

Visual engagement has been proven especially effective across a wide range of sales, marketing and customer service and support scenarios, providing the quickest route to success and resolution in a number of use cases. The telecom was billing for services that were being utilized, but by whom? The new visual customer service.

Customer Service 132

Customer Service Call Center Fashion Contact Center 132