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Vodafone – Global Innovator Chooses AR Remote Assistance

TechSee

As TechSee’s technology was proven to deliver ROI over and over again, a global partnership with Vodafone Group was established by signing a group agreement with VPC (Vodafone Procurement Company). The Results. Vodafone employees have been enthusiastic about the TechSee implementation.

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How will Visual Engagement Impact Your Contact Center? The KPI Deep Dive

TechSee

Visual engagement and support are maturing as a technology, and are swiftly becoming key differentiators in many customer service organizations. Customer Service KPI #2 – FCR (First Contact Resolution).