Remove Call Center Solutions Remove Customer Care Remove First Call Resolution Remove Innovation
article thumbnail

Vodafone – Global Innovator Chooses AR Remote Assistance

TechSee

Our goal is to partner with innovative Tier-1 companies, by providing them with digital solutions that enable them to exceed their customers’ expectations. Vodafone Group plc is a multinational telecommunications conglomerate committed to customer service excellence. M annually.

article thumbnail

How will Visual Engagement Impact Your Contact Center? The KPI Deep Dive

TechSee

Implementing visual support in a call center directly affects the key elements that impact a business’ NPS: Reduced customer effort. Better resolution rate. Click here to download best practices and valuable tips for improving NPS score and influencing the likelihood of a customer recommending your business.