NobelBiz
MAY 22, 2022
WATCH NOW Ensure a reasonable degree of cross-campaign agent compatibility Call center campaigns (inbound, outbound, or blend) can see a lot of fluctuation in activity, volume, or demand. We maybe got a handful across: nearly 50 hires that actually had call center experience.
RapportBoost
NOVEMBER 5, 2018
When it comes to our culture, it is important that we are all aligned with what the company goal is and then in my contact center, we are the lifeblood of the company, we are front in sales, we are front in contacts, we are the first interaction they are going to have with our brand. do I hire people who can just type, what was I looking for?
Expert insights. Personalized for you.
52 
Let's personalize your content