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Pros and Cons of a Script in a Lead Generation Call Center

Magellan Solutions

How Can a Script Help Your Lead Generation Call Center? Lead generation call center is an effective way to gain more prospect customers. On top of that, most customers appreciate a proactive contact with them about a product. . According to Microsoft, the average attention span of a customer is 8 seconds.

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11 Ways Technology Improves Outbound Telemarketing Services Experience

Magellan Solutions

One good reason for this is innovative technologies that enable BPOs to realize opportunities and provide stellar call center experience. The introduction of multiple systems, software and equipment changes how call centers work especially for Outbound Calls. Hybrid Center or Blended Call Flows.