5 Top Customer Service Articles of the Week 3-28-2022
ShepHyken
MARCH 28, 2022
The article’s author emphasizes the need for brands and people to bring a personal/real element into the customer experience. What Today’s Guests Really Want When It Comes To Hotel Loyalty Programs Might Surprise You by Ellis Connolly. Hospitality Net) Why do so many hotel loyalty programs fail?
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