[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program
ChurnZero
AUGUST 13, 2021
We use gamification in community a lot. A] Anika: A lot of communities start from you wanting to get your customers engaged and having them talk to each other. Q: How do you ensure that communication from the Customer Success team is consistent and on brand as you automate? [A] We also internally gamify a lot of things.
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