Experience Matters

JANUARY 20, 2015

Finalists are Activision Customer Care, Aetna, Crowe Horwath LLP, Dell Inc., This report provides specific examples of how these companies’ CX efforts have created value for both their customers and for their businesses. Here are some highlights from the finalists: Activision Customer Care. Crowe Horwath.

Report 120

Report Customer Connectedness Customer Journeys Net Promoter Score 120

BirdEye

DECEMBER 5, 2023

The main goal here is to show that you’re quick to respond and committed to making your customers happy. Best practices in business reputation management Want to know how to shine in your business reputation management efforts? Here are some best practices you should know about: 1.

Brands 108

Brands Management Social Media Analytics 108

BirdEye

DECEMBER 5, 2023

The main goal here is to show that you’re quick to respond and committed to making your customers happy. Best practices in business reputation management Want to know how to shine in your business reputation management efforts? Here are some best practices you should know about: 1.

Brands 62

Brands Management Social Media Analytics 62