CSM Magazine

NOVEMBER 7, 2018

Investing in overall brand experience for customers is one of the most important aspects of any business. By building a happy, loyal customer base that makes brand interaction easy and enjoyable, businesses can ensure that they have the edge over competitors. Invest in the team.

Interaction 221

Interaction Telecommunications Customer Satisfaction Social Media 221

CSM Magazine

SEPTEMBER 1, 2021

In a hyper-connected world, social media can be a key component of your customer experience strategy. Here are ten things you can do to help provide great customer service on social media. Align Your Brand Values. Social media gives you the opportunity to provide exceptional customer service like never before.

Social Media 93

Social Media Customer Service Tips CRM 93

ProProfs Chat

JULY 30, 2021

Let’s consider the famous coffee brand Starbucks. It remains one of the most sought after brands for the authentic and superior quality of its coffee. Because of this Fortune Magazine has rated Starbucks as the 6th most desired company. Hence, having a positive brand image makes it easy to sell your new products. (b)

Brands 111

Brands Net Promoter Score Social Media e-support 111

SurveySensum

FEBRUARY 10, 2022

How can you convert these unhappy customers into brand advocates or encourage your promoters to do the positive word of mouth and bring referrals? How can you increase your customer base, revenue, and customer loyalty ? Deliver the brand value. Three things motivate your customers to be with you.

NPS 52

NPS Net Promoter Score Strategy Effort Score 52

SurveySensum

FEBRUARY 3, 2022

How can you convert these unhappy customers into brand advocates or encourage your promoters to do the positive word of mouth and bring referrals? How can you increase your customer base, revenue, and customer loyalty ? Deliver the brand value. Three things motivate your customers to be with you.

NPS 52

NPS Net Promoter Score Strategy Effort Score 52