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10 Tips to Improve Social Media Customer Service

CSM Magazine

In a hyper-connected world, social media can be a key component of your customer experience strategy. Here are ten things you can do to help provide great customer service on social media. Align Your Brand Values. Social media gives you the opportunity to provide exceptional customer service like never before.

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Your Ultimate Guide to Brand Perception

ProProfs Chat

Let’s consider the famous coffee brand Starbucks. It remains one of the most sought after brands for the authentic and superior quality of its coffee. Because of this Fortune Magazine has rated Starbucks as the 6th most desired company. Hence, having a positive brand image makes it easy to sell your new products. (b)

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