Magellan Solutions

JULY 11, 2023

This loyalty results in the following: Higher lifetime value Increased client retention Favorable word-of-mouth referrals Good reputation and feedback Poor customer experiences can also lead to lost sales and a tarnished reputation. This flexibility enables SMEs to provide reliable support, boosting customer satisfaction and loyalty.

Customer Experience 75

Customer Experience Customer Journeys Net Promoter Score e-support 75

SmartMessage Blog

JUNE 6, 2023

Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.

Communication 52

Communication Marketing How To Multi-Channel 52

SmartMessage Blog

JUNE 1, 2023

Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.

Communication 40

Communication Marketing How To Multi-Channel 40

BirdEye

OCTOBER 5, 2023

Positive brand perception provides several benefits, such as creating brand advocates, providing a competitive advantage, allowing premium pricing , attracting good talent, etc. Understanding how the target audience sees your brand gives you the power to shape that perception. How to measure brand perception?

Examples 62

Examples Measurement Brands How To 62

ProProfs Chat

JULY 30, 2021

Consider these crucial statistics: Accenture survey shows that 66% of customers value transparency as one of the most attractive qualities in a brand. Stackla research brings forth the fact that 86% of customers look out for brand authenticity before they support a brand. McDonalds saw an increase in sales of 5.5%

Brands 111

Brands Net Promoter Score Social Media e-support 111