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29 Customer Service Training and Coaching Tips

Stella Connect

It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Here’s how to start laying that new cultural foundation, brick by brick. Align customer service training with brand values and goals. “[I]f you care about customer experience.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Here’s how to start laying that new cultural foundation, brick by brick. Align customer service training with brand values and goals. “[I]f you care about customer experience.