Books Customer Care Customer Service Training Gamification 
ShepHyken
DECEMBER 5, 2022
Do you care about something your customer cares about? If you expect loyalty from your customers, you must demonstrate loyalty toward them. In this guide nine operations leaders share their stories of transformation, and the positive impact gamification has had on their business. Second, find shared values.
SurveySensum
JULY 14, 2020
Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author. Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Website : [link]. LinkedIn : [link]. Website : [link].
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