BlueOcean

APRIL 15, 2019

The trend of personalized customer experience has since transformed almost every industry as we know it. From the retail experience to social media connections to issue resolution via the contact center, customers want their individual needs known and reflected in the interactions, services, and products they pay for.

Customer Care 189

Customer Care Social Media Contact Center Poor Customer Service 189

Call Experts

MAY 6, 2021

And from there, you will become the company that has poor customer service and doesn’t care about your clients. The contact center is the essential partner for your business. We specialize in offering your real estate or property management company services. Contact us for help now.

Contact Center 52

Contact Center Call Center Management Poor Customer Service 52

Interactions

MAY 22, 2019

As the weather heats up this time of year, vacation is the top thing on my mind and I start to book my summer travels. Book flights? Book a rental car? Book a hotel? With improved self-service, I find it easy to navigate through websites and channel options to get exactly what I want.

Travel 61

Travel Self Service Hotels Hospitality 61

Interactions

MAY 22, 2019

As the weather heats up this time of year, vacation is the top thing on my mind and I start to book my summer travels. Book flights? Book a rental car? Book a hotel? With improved self-service, I find it easy to navigate through websites and channel options to get exactly what I want.

Travel 48

Travel Self Service Hotels Hospitality 48

LiveChat

NOVEMBER 16, 2018

Research from American Express shows that 70% of customers are willing to pay a premium to do business with a company that offers great customer service. On the other hand, poor customer service can cost companies dear. So we agree that extraordinary customer service is expected, and not exceptional anymore.

Poor Customer Service 45

Poor Customer Service Call Center Customer Service Representative Customer Care 45