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The Art of Selling CX

Horizon CX

Strategic Milestone: Apple’s success in customer experience contributes to its strategic milestone of brand loyalty. The company has made customer satisfaction a key component of its mission and vision, emphasizing the importance of creating a positive shopping experience.

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Customer Service Crucial for Subscription Businesses During the Holiday Season

Kustomer

The subscription-based business model has actually been around since the 1770s. Food, film, fashion, automotive, athletics, spirits, software, wellness and much more have all found a space to thrive within this model. Why Customer Service for Subscription-Based Business Is Crucial.

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

Ensure that the tool can handle an increasing volume of feedback as your customer base expands. Check if the tool allows for customization to match your business’ branding. Gather customer feedback in real-time. Qualaroo Qualaroo is the seventh customer feedback software for NBFCs on our list.