Automotive Consumers Customer Engagement Voice of Customer 
Think Customers
OCTOBER 4, 2019
New research finds that customers increasingly want their voices heard by brands, literally. Much of this consumer adoption is new. Consumer adoption has led to ROI, according to the research. 4 ways to amplify voice and chat assistant CX. Virtual assistants are good for business.
Qualtrics
NOVEMBER 12, 2020
Prior to her current role, she worked at market research agencies in Australia and the US, gaining experience on projects across a variety of industries, including automotive, FMCG, insurance, fashion, energy, childcare, and electronics. I worked more on ongoing, strategic research and contributed to our voice of customer program.
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