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5 Top Customer Service Articles of the Week 7-25-2022

ShepHyken

A good employee experience (EX) supports and enhances customer experience (CX) in many ways. My Comment: If you want a good customer experience (CX), the company needs to create a good employee experience (EX). 6 Considerations for a Meaningful Customer Service Policy by Kate Spirgen. this is a must-read article.