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Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

JULY 19, 2023

One notable example of this is their introduction of the program ‘Nike By You.’ ’ By actively gathering and analyzing customer feedback , Nike discovered that its customers desired the ability to design their own shoes or apparel. Surprise and Delight!

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Retail Examples Customer Experience Social Media 40
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

JULY 20, 2023

The issues could be – declining product or service quality, lack of personalized offers or incentives, diminished customer service experiences, increased competition offering better value, or changes in their own financial circumstances impacting spending habits. And guess what?

Retail 52
Retail Feedback How To Self Service 52
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