Kayako

MARCH 14, 2017

Warby Parker are just one of many brands in the fast-growing vCommerce space who are inciting incredible customer love as a result of their their dogged focus on delivering fantastic customer experiences – and reaping the rewards: their latest funding pegs them at an eye-watering $1.2 billion valuation. billion valuation.

Brands 99

Brands Customer Experience Retail e-support 99

C3Centricity

SEPTEMBER 14, 2020

Personally, I’m happy to order my usual brands online and have them delivered, especially when they’re cumbersome, like pet food, drinks, tinned and paper products. Offering free returns may work for apparel but not for electronics. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Personally, I’m happy to order my usual brands online and have them delivered, especially when they’re cumbersome, like pet food, drinks, tinned and paper products. Offering free returns may work for apparel but not for electronics. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 177

Retail Apparel Transportation Trends 177

BirdEye

MAY 23, 2023

Ask questions that allow customers to share critical feedback about your products, services, and brand awareness right when customers are available to discuss. Customer service feedback forms Customer service feedback forms allow customers to share their experiences regarding the services received. What are the 7 types of feedback?

Feedback 52

Feedback Survey Net Promoter Score NPS 52