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Making Customer Service Faster and Smarter With AI with Omar Pera

Kustomer

Fast forward to 2015, Omar wanted to know the penalty fee for a flight change, and after a terrible customer experience Reply AI was born as an easy way to automate conversations. Instantaneous is the Expectation of the Customer. Every customer service team knows that the customer wants their issues resolved, quickly.

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Customer Service Training: Empowering A Service Mindset

Integrity Solutions

In This Post You Will Learn: What Does Customer Service Mean? The Impact Of A Customer Service Culture Enhancing Customer Service With A Sales Mindset Importance Of A Customer Service Strategy The Customer Experience Journey Contact Center Training Integrity Service® Customer Service Training What Does Customer Service Mean?