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11 Ways Artificial Intelligence in Marketing Improves Your Business

BirdEye

You rely on artificial intelligence when using Waze, Alexa, Siri, facial recognition for phone access, or even your e-mail spam filter. Sephora uses it in its Visual Artist program, and smart companies use AI chatbots for customer experience. Advertising 2. Customer insights 5. Customer experience 6.

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63 Incredible Customer Service Statistics [Infographic]

Ecrion

Customers want answers quickly and expect businesses to offer multiple channels for contacting them. In today’s world — thanks especially to the meteoric rise of e-commerce and e-retail shops — customer service needs to be constant. Understanding Customers” – Ruby Newell-Legner. more on ccm.