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The Rise of the Customer Insight Business

CSM Magazine

A great example is Bauer Media Group, which manages a global portfolio of more than 600 magazines including Heat and Empire, over 400 digital products and 50 radio and TV stations including Kiss and Magic. The race towards customer-centricity is driving some the biggest trends in business technology. billion in market value by 2018.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. Website : [link].