Beyond Philosophy

DECEMBER 20, 2017

The chain was having a canned goods promotion, supported by print and electronic media advertising; and employees were wearing multiple buttons about the promotion to reinforce the initiative in-store. HR execs and consultants would say that what is needed is a higher level of employee engagement.

Omni-Channel 68

Omni-Channel Employee Engagement Effort Score Consulting 68

Lumoa

FEBRUARY 9, 2023

We’re moving towards a personalized omnichannel experience in B2B customer journeys. Same as with B2B customers, B2C customers expect a consistent and personalized omnichannel experience. Purposeful Leadership: Leaders operate consistently with a clear set of values. It is trusted by 92% of consumers.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

BirdEye

FEBRUARY 23, 2024

Efficient internal business communication plays a pivotal role in reducing confusion, enhancing employee engagement, and fostering a culture of open communication within an organization. An enterprise can optimize its external communication by aligning it with its brand values, ensuring consistency and authenticity.

Communication 62

Communication Multi-Channel Culture Social Media 62

Lumoa

MARCH 20, 2018

We’re moving towards personalized omnichannel experience in B2B customer journeys. Same as with B2B customers, B2C customers expect consistent and personalized omnichannel experience. Purposeful Leadership: Leaders operate consistently with a clear set of values.

Net Promoter Score 286

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 286

Lumoa

MARCH 20, 2018

We’re moving towards personalized omnichannel experience in B2B customer journeys. Same as with B2B customers, B2C customers expect consistent and personalized omnichannel experience. Purposeful Leadership: Leaders operate consistently with a clear set of values.

Net Promoter Score 160

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 160