Comm100

NOVEMBER 2, 2020

Cutting wait time, reducing operational costs, and improving conversions are just some of the customer service superpowers already enabled by AI. Industry: Healthcare. One of the best chatbot examples is from the healthcare industry. After all, they’re known for reducing shopping cart abandonment rates by up to 20%.

Chatbots 146

Chatbots Examples Customer Service Banking 146

ReviewTrackers

OCTOBER 7, 2022

Patient satisfaction surveys are one of the best ways to gauge the patient experience and understand your healthcare group’s online reputation. Healthcare organizations are already aware of the HCAHPS survey, but creating a custom survey has its own benefits. Why does that matter? Where Surveys Fit in Managing an Online Reputation.

Survey 65

Survey Healthcare Abandon Rate Hospitality 65

ReviewTrackers

FEBRUARY 4, 2019

Patient satisfaction surveys are one of the best ways to gauge the patient experience and understand your healthcare group’s online reputation. Healthcare organizations are already aware of the HCAHPS survey, but creating a custom survey has its own benefits. Why does that matter? Where Surveys Fit in Managing an Online Reputation.

Survey 63

Survey Healthcare Abandon Rate Hospitality 63