Abandon Rate e-support Ecommerce ROI 
Eptica
OCTOBER 28, 2016
Providing live support at the point of sale According to Econsultancy research 83% of shoppers said they needed some form of support during their online journey. ” Chat helps sales in four key ways: 1. Share this page on: Tweet.
Comm100
FEBRUARY 25, 2021
Many providers still have not digitized their healthcare customer service offerings, and still rely heavily on easily overwhelmed phone support channels. Live chat is at least 17% – 30% cheaper than a phone call , and can deliver up to 6000% ROI. Recommended: Chatbot ROI Calculator .
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