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The Assets of a Chatbot for your Customer Journey

Inbenta

4 chatbot use cases within the customer journey. A conversational agent can prove to be a particularly effective solution to accompany your Internet users over several phases, in a unified way, so let’s have a look at four chatbot use cases within the customer journey. A chatbot as an intelligence tool.

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The Most Popular NLP Use Cases

Inbenta

In this article, we’ll look at some examples of Natural Language Processing use cases and how NLP has been applied in different industries. At Inbenta, we use the power of NLP applied to automated translation in our multilingual chatbots, to ensure that our users get the answers they’re looking for in their preferred language.