Remove Abandon Rate Remove Apparel Remove Consumers Remove Metrics
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

She has everything; from outdoor gear to athletic apparel and fitness equipment. Turns out, her customers aren’t fully aware of the fitness equipment category because most of your marketing efforts were focused on outdoor gear and athletic apparel! So, she decided to do a Product Discovery Survey to get to the bottom of it.

Retail 52
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Five XM practices for accelerating your digital transformation

Qualtrics

The pandemic has pushed many US consumers to buy groceries online to minimize their contact with others. Example: A global apparel company deployed an immediate, behavior-based request for feedback upon seeing an unexpected and severe drop off at a certain moment in the purchase funnel. Delivered groceries.