Top Retail Customer Experience Trends to Watch in 2023
SurveySensum
JULY 24, 2023
– By automating contact centers and warehouses, retailers are able to provide quicker and more efficient service to customers. According to Statistia’s survey on Retail Technology , in 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030.
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